We supply all containers with a warranty and provide an after sales service. In Italy our coopers are organised with a mobile repair unit to provide prompt service, and abroad we have a network of local after-sales service centres.
We take care of our customers not only before and during sales, but also for the entire duration of the cask. We are at customers’ disposal to carry out any kind of operation, such as:
regeneration of used casks, carried out directly in the winery (for easier operations) or in our facilities, removing 5-8mm of wood to renew the barrel;
application of stainless steel fittings on site;
repair of old casks: replacement of staves, hoops and the like;
chemical analysis to check for possible contamination;
advice on washing, limescale removal and sterilisation.
Our customer service is also available for price estimation of old casks.
Garbellotto S.p.A. offers an efficient customer service. Fill in the form to contact our service department.